Terms of Service

Effective: November 10, 2026

1. Acceptance of these Terms

These Terms of Service (the "Terms") are a contract between TheBuyerForce Inc., a Wyoming corporation ("TheBuyerForce," "we," "us"), and you, the individual who registers for or uses our services ("you," "Member"). The "Services" are the websites at thebuyerforce.com and os.thebuyerforce.com and the deal, reservation, order-tracking, warehouse-receiving, balance, and payout features we provide.

You accept these Terms by indicating acceptance during registration or by continuing to use the Services after we notify you of an updated version under Section 24. If you do not agree, do not use the Services. We keep a record of each acceptance (account, timestamp, and version accepted).

The terms shown on each deal page — quantity limits, unit prices, payout plans and holding periods, deadlines, eligible retailers, shipping requirements, and sales-tax treatment ("Deal Terms") — and the terms shown on any coupon or promotion we issue are part of these Terms for the transactions they govern. Deal Terms control only those commercial specifics; they can never reduce the protections these Terms give you (including Sections 4.3, 6.3, 6.5, 9.4, 10, 11.3, 19.2, 20–21, 24, and 23).

2. Eligibility; your account

• You must be at least 18 years old, able to form a binding contract, and reside in the United States.
• Register with accurate, current information and keep it updated. One account per person.
• Accounts are personal: do not sell, transfer, or share your account or credentials. You are responsible for activity under your credentials; tell us promptly through the Support Center if you suspect unauthorized access. You can review and revoke your active sessions in Settings.
• No bots, scripts, scrapers, or automated reservation of deals. Reservations are capacity-limited, and automated sniping harms other Members; it is a termination-level violation.
• We may assign account statuses (active, suspended, banned) and limit specific features (for example, targeted deals limited to verified Members) as described in the Services.

3. What TheBuyerForce is (and is not)

TheBuyerForce operates a buying group: we post deals identifying products we want to buy; participating Members purchase those products from retailers with their own funds and their own payment methods, ship them to our designated warehouse, and sell those products to us. When we accept conforming products at Check-In (Section 7), we owe you the purchase price stated in the Deal Terms — your reimbursement amount plus any commission stated for that deal (the "Purchase Price").

• Each fulfilled reservation is a sale of goods by you to us, governed by these Terms and, where applicable, Article 2 of the Uniform Commercial Code. You act in your own name, for your own account, as an independent seller. You are not our agent, employee, contractor, partner, or franchisee.
• Credit-card rewards, points, and cashback you earn on your purchases are yours; we do not track them or take any interest in them. We are not affiliated with, and the program is not endorsed by, any card issuer or retailer.
• We make no promise of income or profit. Deal availability, quantities, and commissions vary, and participation involves costs and risks that are yours.

4. Deals and reservations

4.1 Snapshot at reservation. The Deal Terms in effect when your reservation is accepted — including the unit Purchase Price and the payout plan you select — are locked for that reservation and are not changed retroactively by later edits to the deal page.

4.2 24-hour window. You may modify or cancel a reservation within 24 hours after making it, except that quantities cannot drop below units already fulfilled and changes are not available after the deal expires. After the window, your reservation is a commitment we rely on; repeated failure to fulfill reservations may result in reduced limits, loss of access to targeted deals, or account action.

4.3 If we cancel a deal. We may cancel or modify a deal prospectively for commercially reasonable grounds (for example, the retailer cancels the underlying opportunity, a pricing error, or a supply change). If we cancel after you purchased conforming units in reliance on an accepted reservation and before the shipping deadline: (a) units already shipped to the warehouse are processed and paid at the snapshotted Purchase Price (subject to Section 6.3 or 6.5 for packages the warehouse does not receive); and (b) for conforming units purchased but not yet shipped, we will either buy them at the snapshotted Purchase Price if you ship them per our instructions within the original deadline, or reimburse your documented, unavoidable out-of-pocket loss (such as return-shipping cost). We will not retroactively reduce a snapshotted Purchase Price.

4.4 Per-Member caps shown on the deal page apply. Evading caps through multiple accounts, straw buyers, or misrepresented identities is a material breach.

5. Purchasing rules

For every unit you submit to us, you represent and warrant that:

• you purchased it yourself, from the retailer and channel identified in the Deal Terms, at retail, in your own name, shipped retailer-direct to our designated warehouse or re-shipped by you unopened in the retailer's packaging (a re-shipped package is not covered by Section 6.3 if it goes missing before the warehouse receives it);
• you paid with your own payment method — purchases funded with gift cards, prepaid cards bought with cash, another person's payment credentials, or any stolen, fraudulent, or unauthorized payment method are prohibited;
• the unit is genuine, brand-new, unopened and factory-sealed, matches the deal's UPC/model, and has all serial numbers, UPCs, and labels intact;
• you have good title, free of liens and third-party claims; the unit was not obtained by theft, fraud, misrepresentation, employee or education discounts, or resale-restricted programs; and you warrant title to us under UCC § 2-312;
• you obtained, and will retain for four (4) years, the itemized purchase receipt or invoice (showing product, price, and any sales tax) and related shipping records, and will provide them on our reasonable request within the timelines stated in the request; and
• you will not initiate a chargeback, dispute, or return with the retailer or your card issuer for any unit we have paid you for or for which payment is accruing (this does not bar you from pursuing the retailer or carrier for packages whose risk of loss remains yours under Section 6). If you receive a post-purchase refund, credit, or price adjustment from the retailer for a unit we paid for, you will tell us, and we may deduct the amount you received from amounts we owe you.

Retailer terms. Some retailers' policies restrict quantity or resale. You are solely responsible for your retailer accounts and your compliance with your agreements with retailers, and you accept the risk that retailers may cancel orders or close your accounts. We do not instruct you to violate any retailer policy.

6. Shipping, tracking, and risk of loss

6.1 Ship each package to the warehouse address in your snapshotted Deal Terms, by the stated deadline, and submit the carrier tracking number promptly through the Services, with an accurate package count and contents. Late, missing, or inaccurate tracking submissions can delay matching and crediting; packages that cannot be matched to a Member are handled under Section 9.5. Keep the itemized receipt for every package (Section 5): if a package goes missing after the carrier reports it delivered, Section 6.3 requires you to file a claim with that receipt within 90 days after the delivery.

6.2 Risk of loss in transit is yours. Until a package is delivered to our warehouse, you bear the risk that it is lost, stolen, damaged, or short-shipped in transit. You hold the retailer and carrier relationships (and their protections), so you are the right party to pursue carrier and retailer claims; we will reasonably cooperate with documentation we hold, including our receiving records and carrier scans. If the carrier reports a package delivered but the warehouse never receives it, Section 6.3 (or Section 6.5, where it applies) sets what we credit. If the warehouse does receive the package, Section 7.4 covers loss or damage after carrier delivery.

6.3 Missing packages. This Section applies to a package whose carrier delivery scan is on or after November 10, 2026, unless, at the time of that scan, you still held a reservation accepted before November 10, 2026 that had not expired and had unfilled quantity. Section 6.5 applies to every other package.

(a) What counts as missing. A "Missing Package" is a package that the carrier's tracking (or, under (d)(2), the delivery confirmation you provide) shows as delivered to the warehouse address in your snapshotted Deal Terms, but that the warehouse has not received 14 days after the delivery scan. The warehouse "receives" a package when its inbound scan records that package; a carrier signature or delivery confirmation is not receipt. A Missing Package is not Checked-In, and Section 7.4 does not apply to it unless and until the warehouse receives it. This Section sets everything we owe you for a Missing Package, subject to the last sentence of Section 21. Once the warehouse has received a package, Section 7.4 applies, including to loss or damage after carrier delivery, and nothing in this Section limits it.

(b) Carrier classes and business hours. FedEx and UPS are "premium carriers," and a delivery they make themselves is a "premium-carrier delivery." A FedEx or UPS shipment that relies on another service for final delivery (for example Roadie, UPS SurePost, or FedEx SmartPost) is not a premium-carrier delivery. Every other delivery — for example by USPS, OnTrac, LaserShip, Amazon (including Amazon's direct truck delivery), Roadie, Uber or Lyft, or a store's local delivery — is an "other-carrier delivery." A package delivered outside the warehouse's business hours, as shown for that warehouse in the Services, is treated as an other-carrier delivery, whichever carrier delivered it, and also needs the photo in (d)(4).

(c) Filing a claim. To be credited for a Missing Package, file a claim within 90 days after the carrier's delivery scan, with your proof of purchase under (d)(1) and, where (d)(2) asks for it, your delivery confirmation. You can file by opening a support ticket or a package search in the Support Center, or by email (Section 24.3). If we do not receive your claim within those 90 days, the claim is waived and we do not credit the package. We may watch carrier tracking and tell you about a package that looks missing, but whether or not we do, the 90-day deadline is the same.

(d) When we credit. We credit a Missing Package that matches your reservation (by tracking number or other identifiers) when: (1) your proof of purchase shows an accurate recipient address (the warehouse address in your snapshotted Deal Terms), the merchandise description, the quantity, and the cost; (2) the carrier's tracking for the tracking number you submitted or reported confirms delivery to that address, or, where that tracking is not available to us, the carrier's delivery confirmation for that tracking number, which you provide, does; (3) for a premium-carrier delivery, there is evidence that the warehouse received other packages delivered at the same time; for an other-carrier delivery, the carrier's tracking shows a delivery signature by authorized warehouse staff at the time of delivery, or, where signature confirmation is not supported or cannot be obtained, there is evidence that the warehouse received other packages delivered at the same time (notations such as "Leave at Dock," "Driver Release," and "At Front/Back Door" are not valid delivery signatures); and (4) for a package delivered outside the warehouse's business hours, there is also photo evidence showing the package delivered to the warehouse's designated drop-off bin. You provide (1), and, where the carrier's tracking is not available to us, the delivery confirmation for (2). We ask the carrier and the warehouse for the evidence under (3) and (4); if you have a delivery photo or another record, you may send it to us.

(e) How much. For a premium-carrier delivery, we credit the purchase value of the covered units in the package, which is your documented cost for them (Section 7.4), up to $1,000 per package; if no commercial invoice documenting the purchase value is available, we credit 40% of the current market value of those units instead, up to the same $1,000. For a premium-carrier delivery, the warehouse may instead place units of the same UPC and condition in our inventory; if it does, (i) applies. For an other-carrier delivery, we credit the lesser of your documented cost for the covered units and $200 per package. "Covered units" leaves out only the items described in (f)(2). A package has one limit however many units it holds; if it holds units for more than one reservation, we split the credit in proportion to their Purchase Prices. The credit carries an availability date under your payout plan's holding period, counted from the delivery scan.

(f) Not covered. We do not credit, and may reverse a credit already posted for (Section 10.2): (1) a Missing Package that contains any Apple product; (2) losses related to gift cards, vouchers, or other digital products in a Missing Package; we credit the package's other units under (e); (3) a Missing Package that FedEx delivered to a warehouse in New Castle, Delaware, or that Amazon Shipping delivered to a warehouse in Dover, Delaware; (4) a Missing Package that was delivered to an incorrect address, or whose purchase invoice shows that it was shipped to an address other than the warehouse address in your snapshotted Deal Terms (for example, because you re-shipped it yourself); (5) a Missing Package for which no delivery confirmation is available, either from the carrier or from you under (d)(2); (6) a Missing Package that was stolen after delivery; or (7) a Missing Package that the warehouse provides proof it did not receive.

(g) Our decision. We tell you our decision on your claim.

(h) Disputes. You may dispute our decision through a support ticket, and Section 23 applies.

(i) If the package turns up, or a credit was wrong. Title to a credited Missing Package stays with you unless and until the warehouse receives it and it is Checked-In under this subsection. If the warehouse later receives a Missing Package, or the warehouse tells us it has placed replacement units under (e) in our inventory, we reverse any credit already posted for it and process the units under Section 7 (or Section 9 if they do not conform). Section 10.2 governs reversing a credit posted in error, or a credit for a package we later learn is excluded by (f).

(j) Which reservation; holds. A credited Missing Package uses the reservation that normal Check-In would have used on the delivery date: your earliest-accepted reservation for that item that had not expired at the delivery scan and had unfilled quantity, or, if there is none, your earliest-accepted reservation for that item that still has unfilled quantity. The credit uses up the matching quantity of that reservation. Section 10.4 applies to credits under this Section as it does to any other credit.

(k) These rules are fixed. The rules in this Section are part of these Terms. A change in the rules of the warehouse, a carrier, or any other third party does not change them; they change only under Section 24.2.

6.4 We may open and inspect any inbound package.

6.5 Earlier reservations keep the previous rule. This Section applies to every package that Section 6.3 does not cover: a package whose carrier delivery scan was before November 10, 2026, and a package delivered while you still held a reservation accepted before that date that had not expired and had unfilled quantity (including the whole of any package that holds units for such a reservation). When the carrier's proof of delivery shows delivery to our warehouse address, the package is in our custody and we hold it with reasonable care (Section 7.4). If we cannot locate or process a delivered package within 7 business days after the delivery scan, and the package can be matched to your reservation (by tracking number, whenever submitted, or other identifiers), the units are deemed Checked-In under Section 7: title passes and we credit the snapshotted Purchase Price (or your documented cost where conformity cannot be verified because we lost the package) — except where we have documented, reasonable suspicion of fraud, in which case Section 10.4's hold procedure and timelines apply.

7. Check-In, title, and our payment obligation

7.1 "Check-In" means our warehouse's scan and acceptance of a received unit into inventory as matching a reservation or an accepted exception resolution under Section 9 — or a deemed Check-In under Section 6.5. A credit for a Missing Package under Section 6.3 is not a Check-In.

7.2 Title and risk of loss pass to us at Check-In. Each Check-In of conforming units creates our obligation to credit your Balance with the snapshotted Purchase Price for those units, subject to these Terms. Credits carry an availability date per your selected payout plan's holding period.

7.3 We may decline units that do not conform to the Deal Terms or these Terms. Rejections follow Section 9 and are made in good faith on commercially reasonable grounds tied to the reasons listed there — not unlimited discretion.

7.4 From the warehouse's receipt of a package (as defined in Section 6.3(a)) until Check-In, and for rejected goods held for return, we hold your goods as a bailee and use reasonable care. If the warehouse receives a package, this Section also covers loss of or damage to it between carrier delivery and that receipt. Our liability for goods in our custody is capped at your documented cost for those goods; this Section controls over Section 21 for goods claims. In these Terms, your "documented cost" for goods is what you paid for them, as shown on your receipt or invoice, including any sales tax you paid, less any discount, refund, or credit you received from the retailer; card rewards are not deducted. Section 6.3 sets what we owe only for a Missing Package, which the warehouse never received; for packages under Section 6.5, this Section applies from carrier delivery, as it did before November 10, 2026. The limits and exclusions in Section 6.3 never apply once the warehouse has received a package. We are not an insurer of your goods in transit.

7.5 We are not responsible for actions retailers take on your accounts (order cancellations, bans) or for retailer or carrier service failures before delivery to our warehouse.

8. Payment for goods; no money services

Amounts we owe you are the purchase price for goods you sell us. Your "Balance" is a ledger of accrued amounts we owe you for goods, plus adjustments; it is not a deposit, stored value, e-money, or an investment, bears no interest, and is not transferable to other Members or third parties. We pay only to a verified U.S. bank account in your own name. We do not provide money transmission, currency exchange, or crypto payouts. We may require a completed IRS Form W-9 (or other tax documentation) before your first payout and may suspend payouts until received (Section 15).

9. Exceptions, non-conforming and unidentified packages

9.1 A package or unit may be routed to an exception ticket instead of standard Check-In if, for example: it is damaged, opened, tampered with, or missing contents; it does not match a deal's UPC/model or your reservation; it arrives after the deal deadline; tracking was not submitted or does not match; quantities differ from your submission; or we reasonably suspect a violation of Section 5 or 14.

9.2 We notify you of exceptions through the Services (ticket plus notification). For eligible exceptions we may offer: (a) acceptance at the standard Purchase Price; (b) acceptance at a stated discounted price (with stated payout plan options) and the reason for the discount; or (c) return of the goods to you. Every discounted offer will also state the return alternative. Your confirmed choice on an offer is final once submitted, and an accepted exception resolution is final for us too — units resolved through an accepted offer are not subject to later reversal under Section 10.2 except for fraud. If you submit a matching receipt or reservation before you confirm an offer election and within 45 days of our receipt of the goods, we will re-process the package as properly tendered under your snapshotted Deal Terms.

9.3 Returns of rejected goods are at your expense. Provide return instructions and a valid return label within 30 days of the exception notice. Storage is free for 30 days from the exception notice; afterward we may charge reasonable, documented storage costs, which may be set off under Section 10.3.

9.4 Abandonment. If you do not respond to an exception notice or provide return instructions within 60 days of our first notice — with at least two documented reminders through both email and in-app notification — we may return, donate, dispose of, or liquidate the goods. Any liquidation will be a commercially reasonable, arm's-length sale, and we will credit your Balance with the net proceeds actually received minus documented storage, handling, and sale costs. We do not keep your goods without payment. These clocks pause during any suspension that restricts your access to tickets or notifications and while an open package-search or exception investigation is pending.

9.5 Unidentified packages. Packages that arrive with no submitted tracking and cannot be matched to any Member after reasonable efforts are held for 90 days from receipt, then may be returned to sender, disposed of, or liquidated under the same rules as Section 9.4; if the owner is later identified, we credit the net liquidation proceeds minus documented costs. Packages we reasonably suspect are stolen or fraud-sourced may be held, refused, or surrendered to law enforcement (Section 14); if the suspicion is not substantiated within the Section 10.4 timelines, the package returns to the normal process.

10. Balance, holds, reversals, and setoff

10.1 Your Balance reflects credits for checked-in goods and credits for Missing Packages under Section 6.3 (with availability dates per your payout plan), debits for payouts, and adjustments. Every adjustment appears in your ledger with a reason.

10.2 Reversals. We may reverse or adjust a credit — and debit your Balance, including into a negative balance, which is a debt immediately due — when: the underlying unit is returned or refunded to you or charged back by you to the retailer; the credit was posted in error; a Missing Package credited under Section 6.3 is later received or replaced, or turns out to be excluded by Section 6.3(f) (Section 6.3(i)); goods are determined, on documented findings shared with you, to be non-conforming, counterfeit, stolen, or fraud-sourced; or a retailer, bank, or card network claws back or disputes the underlying transaction. Limits: (a) except for fraud, reversals for non-conformity are made within 60 days after Check-In; (b) a reversal for a retailer refund or price adjustment is capped at the amount you received; (c) if we reverse a credit for goods whose title passed to us, we will at your election return the units to you at our expense or credit you the net resale proceeds if already sold; and (d) you may dispute any reversal through a support ticket, and Section 23 applies.

10.3 Setoff. We may set off any amount you owe us (including reversals, return shipping, storage, and documented investigation costs for confirmed violations) against any amount we owe you.

10.4 Holds. Beyond payout-plan holding periods, we may place a hold on credits or payouts where (a) required by law, court order, or our bank; (b) we have reasonable suspicion, on articulable grounds, of fraud, a Section 5 or 14 violation, or a third-party claim on the goods or funds; or (c) verification under Section 13 is outstanding. We notify you of the hold and its general grounds (unless prohibited by law or an active law-enforcement request); we aim to complete review within 30 days; a hold releases automatically after 90 days unless law enforcement, a court order, or filed litigation requires otherwise; once you provide requested verification documents, we complete that verification within 10 business days; and we release any portion of your Balance not implicated by the specific transactions under review. A hold is not an accusation.

10.5 Dormant balances. We do not forfeit inactive balances. Balances unclaimed after extended inactivity may be reported and remitted to your state as unclaimed property where law requires; we will attempt to contact you first at your account email.

11. Payouts

11.1 You may request a payout of your available Balance (Balance minus open payout requests and credits still in holding) at any time, subject to a minimum payout of $100.00, a verified ACH account in your own name, and any W-9 required under Section 8. The minimum is waived for a final payout at account closure (Section 19.2).

11.2 Payout requests are reviewed before sending (fraud and accuracy review), then sent by ACH through our bank. We aim to send approved payouts within 1 business day of request once holding periods have ended, but timing is a target, not a guarantee: reviews under Section 10.4, bank processing, weekends and holidays, and failed transfers can delay payment. We notify you of status changes, and completed payouts include a receipt.

11.3 If an ACH payout fails or is returned, we recredit your Balance and notify you; repeated failures may require re-verification. If a payout is sent in error or induced by fraud, you must return it on demand, and you authorize us to recover it by ACH debit or Balance setoff where permitted.

12. Coupons, promotions, and referrals

Payout-accelerator coupons and other promotions are governed by the terms shown when issued (amount caps, acceleration days, expiration, merchant restrictions, single-use and non-transferability). Redemptions are final and snapshot the coupon's terms. We may revoke an unredeemed coupon on notice with a stated reason; we will not reverse a completed, non-fraudulent redemption or retroactively narrow issued coupon terms. Promotion abuse (multi-accounting, self-dealing, manufactured transactions) voids the related benefits and is a material breach.

Referral program. Our referral program is governed by the Referral Program Terms (the "Referral Terms"), which apply to you in addition to these Terms once you accept them: when you request a referral link, or when you join or add a referral code as a referred member. If the Referral Terms and these Terms conflict on a referral-program matter, the Referral Terms control; otherwise these Terms apply, including Sections 10.3, 21, and 23. Referral bonuses are promotional payments, not Purchase Price for goods. A referral bonus is earned only when it is credited to your Balance. Once credited, it is part of your Balance and can be reversed only as the Referral Terms allow: by setoff under Section 10.3 and, where the reversal is larger than your Balance, as a negative balance that is a debt you owe us.

13. Identity verification and compliance checks

We may require, at registration and at any time, information reasonably necessary to verify your identity, your bank account ownership, the source of your goods, or the legitimacy of specific transactions — for example government-issued photo ID, a W-9, bank-account confirmation, purchase receipts, or shipping documentation. We may suspend crediting, payouts, or the account until you provide it. We request only what is reasonably necessary, complete verification within 10 business days after you provide the requested documents, and handle everything under our Privacy Policy. We screen Members against U.S. sanctions lists (including OFAC's SDN list) and may decline or terminate service where required; you represent that you are not a sanctioned person, are not located in a sanctioned jurisdiction, and are not acting for any third party.

14. Prohibited conduct

You may not use the Services, directly or indirectly, to:

• buy, ship, or submit goods obtained through stolen or unauthorized payment credentials, stolen or fraudulently obtained gift cards, account takeovers, identity theft, or any fraud against a retailer, bank, or other person;
• launder money or property — including layering, structuring transactions to evade reporting or review thresholds, converting illicit or virtual-currency proceeds into goods, or concealing the origin or ownership of goods or funds;
• traffic in stolen goods, or submit goods you know or should know were stolen;
• evade sanctions or export controls, or acquire goods for shipment or resale to embargoed jurisdictions or restricted parties;
• initiate chargebacks or retailer refund abuse for goods we have paid for;
• misrepresent your identity, operate multiple accounts, or act as a front for another person; or
• interfere with the Services' operation or security, or access them by unauthorized means.

Violations are material breaches. In addition to the remedies in Sections 10 and 19, we may refuse or surrender suspect goods to law enforcement and report the activity — with transaction records and related information — to law enforcement, our bank, payment processors, and affected retailers, as described in our Privacy Policy and as permitted or required by law. You consent to those disclosures for fraud-prevention, investigation, and legal-compliance purposes.

15. Taxes

Payments to you are the purchase price for goods you sell to us; referral bonuses are promotional payments, not purchase price (Section 12). We make no representation about the tax treatment of any amount, and nothing in the Services is tax advice. You are solely responsible for determining, reporting, and paying any taxes arising from your participation; consult your own tax advisor. We may require a W-9, file information returns, and withhold (including backup withholding) where required by law, and you consent to electronic delivery of tax forms (with the right to request paper copies). Sales tax you pay at retail is part of your cost only as stated in the snapshotted Deal Terms for each deal, except that your documented cost under Sections 6.3, 6.5, and 7.4 includes sales tax you paid (Section 7.4). Do not use resale or exemption certificates to acquire deal merchandise unless you hold a valid certificate; their lawful use is solely your responsibility.

16. Communications; electronic records

You consent to receive communications from us electronically — in-app notifications and email to your account address — including transactional and service messages (reservations, orders, exceptions, balance changes, payouts, security, and legal notices) and, subject to your preferences, marketing messages such as deal announcements. You can opt out of marketing email at any time via the unsubscribe link or notification preferences; service and legal-notice messages continue while you have an account, and keeping a deliverable email address is your responsibility. You consent to transact electronically: your click or checkbox is your signature, and electronic records satisfy any writing requirement. You can print or save these Terms; contact us through the Support Center to request copies or to withdraw electronic-delivery consent (withdrawal may limit use of the Services, since we operate online). We do not currently send SMS.

17. Intellectual property; feedback

The Services and their content are owned by TheBuyerForce or its licensors. We grant you a personal, revocable, non-transferable license to use the Services to participate in the program. Do not scrape, copy, resell, or republish deal data or Service content, or use our marks, except as permitted in writing. You keep your rights in content you submit (notes, ticket messages, screenshots) and grant us a license to use it to operate the Services, investigate issues, and enforce these Terms. If you send us feedback, we may use it without obligation.

18. Suspension

We may suspend reserving, crediting, or payouts, or the whole account, while we investigate a suspected material breach, fraud, or legal risk, following Section 10.4's standards and timelines. During any suspension that restricts your access to tickets or notifications, the Section 9 response clocks pause. Suspension is not termination.

19. Termination; wind-down

19.1 You may stop using the Services and close your account at any time through the Support Center. We may terminate your account (a) on 30 days' notice for convenience or extended inactivity (with a reactivation option during the notice period), or (b) immediately for material breach, fraud, or sanctions or legal requirements. After a termination for material breach you may not re-register without our written consent.

19.2 Wind-down. Except where specific goods or funds are subject to an active investigation under Section 10.4 (whose deadlines and automatic-release rules continue to apply after termination): (a) packages already shipped or received at termination are processed and credited under their snapshotted Deal Terms and Section 6.3 or 6.5, as applicable; (b) your remaining Balance, after holds and setoffs resolve, remains payable and may be requested per Section 11, with the $100 minimum waived for a final payout at account closure; and (c) rejected goods awaiting return continue under Section 9's timelines.

19.3 Sections that by nature survive (including 5, 6.3, 6.5, 7.2, 7.4, 9–15, 17, and 20–24) survive termination.

20. Disclaimers

Except as expressly stated in these Terms, the Services are provided "as is," and we disclaim implied warranties — including merchantability, fitness for a particular purpose, and non-infringement — to the extent permitted by law. We do not warrant uninterrupted availability of the Services or third-party services (retailers, carriers, banks, warehouses). Nothing in this Section limits our obligation to pay for goods accepted at Check-In (including deemed Check-In under Section 6.5), credits we owe for Missing Packages under Section 6.3, our bailment duty under Section 7.4, or any liability that cannot be disclaimed by law.

21. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, consequential, special, punitive, or exemplary damages (including lost profits) arising from these Terms or the Services. For claims relating to goods or transactions, our total liability is capped at the greater of the amounts owed to you under these Terms for the transactions giving rise to the claim (including the Section 7.4 documented-cost measure for goods in our custody and the Section 6.3 measure for Missing Packages) and $100. Nothing in this Section limits liability for fraud, willful misconduct, or gross negligence; caps statutory damages or remedies that a statute makes non-waivable; or limits amounts we owe you for goods accepted at Check-In or credits we owe under Section 6.3.

22. Indemnification

You will indemnify TheBuyerForce and its officers, employees, and agents against third-party claims (including by retailers, brands, banks, card networks, or cardholders) and resulting losses and reasonable attorneys' fees to the extent attributable to (a) your breach of Sections 5, 13, 14, or 15, (b) your violation of law, or (c) goods you submitted that were stolen, counterfeit, or fraud-sourced. This obligation does not apply to the extent a claim results from our own breach, negligence, or misconduct, and it is an indemnity for proven losses — you are not obligated to assume our defense.

23. Dispute resolution; arbitration; class waiver

Please read this section carefully. It affects your rights. It provides for individual binding arbitration of most disputes, with a small-claims option and a right to opt out within 30 days.

23.1 Talk to us first. Before filing any claim, you and we agree to try to resolve the dispute informally: open a support ticket or email support@thebuyerforce.com (or we will notice you at your account email) describing the dispute, and both parties will confer in good faith for 60 days. Limitation periods, including Section 24.4's deadline, pause during this period.

23.2 Arbitration. Except as provided below, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (including, for coordinated filings of 25 or more similar demands, the AAA's Mass Arbitration Supplementary Rules), before a single arbitrator. The Federal Arbitration Act governs this Section. Hearings are held by videoconference or in the county where you live, at your choice. Fees are governed by the AAA Consumer fee schedule; we will pay all arbitration fees beyond a filing fee equal to the then-current court filing fee in your county, and any question of whether a claim is frivolous is decided by the arbitrator, not by us. The arbitrator can award whatever a court could award to the individual parties, including statutory remedies and attorney's fees where a statute provides them. Appeal rights, if any, are the same for both parties.

23.3 Carve-outs. Either party may (a) bring an individual claim in small claims court in your county (or transfer a qualifying arbitration there), and (b) seek temporary injunctive relief in court to protect intellectual property or prevent ongoing fraud, without waiving arbitration.

23.4 Class action waiver: both parties waive the right to litigate or arbitrate any claim as a class, collective, consolidated, or representative action, or as a private attorney general, except where that waiver is prohibited by law; claims for public injunctive relief under California law and claims excluded by the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act may proceed as the law allows. For any dispute that proceeds in court, both parties waive a jury trial to the extent permitted by law.

23.5 30-day opt-out. You may opt out of this arbitration agreement (not the rest of these Terms) within 30 days of first accepting them, by submitting a support ticket titled "Arbitration opt-out" from your account or by emailing support@thebuyerforce.com with your name and account email. Opting out does not affect any other section.

23.6 If any part of this Section (other than the class waiver as applied under 23.4) is found unenforceable, it severs and the remainder is enforced.

24. Governing law; changes; general

24.1 Governing law. These Terms are governed by the laws of the State of Wyoming, excluding its conflicts rules and excluding the U.N. Convention on Contracts for the International Sale of Goods and UCITA. This choice of law does not deprive you of mandatory consumer protections of the state where you live. Court proceedings allowed by Section 23 must be brought in small claims court in your county or the state or federal courts located in Wyoming, subject to Section 23.

24.2 Changes to these Terms. For material changes we give at least 30 days' notice by email and in-app notification before the effective date. If you continue using the Services after the effective date you accept the updated Terms; if you do not agree, close your account before the effective date and Section 19.2 (wind-down, final payout) applies. Changes to Section 23 require your affirmative re-acceptance and do not apply to disputes that accrued before the effective date. No amendment applies retroactively to snapshotted reservations, accrued credits, or accrued claims. Prior versions are available on request through the Support Center.

24.3 Notices. We give notice in-app or to your account email; you give notice through the Support Center or by email to support@thebuyerforce.com. Notices that start a clock affecting your goods or Balance (Sections 9.3, 9.4, 10.4, 19, 24.2) are always given through both email and in-app notification; if your email is suppressed or undeliverable, the in-app notice (persisted until read) is the effective notice.

24.4 Claims deadline. To the extent permitted by applicable law, claims must be brought within one (1) year after they accrue (with the benefit of any applicable discovery rule). This deadline is mutual and does not apply to (a) claims for payment of your Balance, for goods accepted at Check-In, or for a credit under Section 6.3 or 6.5, which accrue on our final written denial of the amount, (b) statutory claims whose limitation periods cannot be shortened by contract, or (c) any period during which a Section 10.4 hold or Section 23.1 process is pending, which pauses the deadline. The 90-day filing deadline in Section 6.3(c) is a condition of a Section 6.3 credit, not a limitation period. Where your state requires a longer period, the shortest period the law permits applies.

24.5 New Jersey residents. No provision of these Terms limits any right you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act or other New Jersey law; the limitations in Sections 6.3(c), 6.3(e), 6.3(f), 20, 21, and 24.4 apply to New Jersey residents only to the extent permitted by New Jersey law.

24.6 General. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you. Neither party is liable for delay caused by events beyond reasonable control (carrier failures, natural disasters, war, government action, utility or banking outages), except payment obligations for goods already accepted, and for Missing Package credits we have already approved under Section 6.3, are deferred, not excused. These Terms (with the snapshotted Deal Terms and coupon terms) are the entire agreement; failure to enforce is not a waiver; invalid provisions sever; "including" means "including without limitation."

25. Contact

TheBuyerForce Inc., 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801. Email: support@thebuyerforce.com. You can also reach us through the in-app Support Center (Tickets) or our community Discord. See also our Privacy Policy.